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Product Care
Your jewelry pieces are precious and beloved, and they require regular and careful maintenance to keep them shiny and looking brand-new. Follow the instructions below to properly care for your pieces.
Daily Wear
Your jewelry creation is delicate and thus requires special care and attention.
To prevent damage to your piece, we recommend avoiding exposure to fragrance, soap, chemicals or cosmetics, as these could affect its color and form. It is best to wait until fragrances and cosmetics have dried completely before wearing your jewelry. It is important not to expose your creation to water (fresh, chlorinated or salt) or to high temperatures (such as prolonged sun exposure).
We generally recommend that you do not wear your jewelry when performing certain activities (sports, gardening, etc.) to prevent it from being knocked or from coming into contact with harmful substances.
To prevent damage to your piece, we recommend avoiding exposure to fragrance, soap, chemicals or cosmetics, as these could affect its color and form. It is best to wait until fragrances and cosmetics have dried completely before wearing your jewelry. It is important not to expose your creation to water (fresh, chlorinated or salt) or to high temperatures (such as prolonged sun exposure).
We generally recommend that you do not wear your jewelry when performing certain activities (sports, gardening, etc.) to prevent it from being knocked or from coming into contact with harmful substances.
Cleaning
If your jewelry features gemstones like emeralds, conch pearls, pearls, lapis lazuli, malachite, etc., please have it professionally cleaned at one of our boutiques. You're welcome to visit a Hehe High Jewelry Boutique to enjoy our professional jewellery renewal and maintenance services. All of our products are eligible for free maintenance.
If your jewellery doesn't have the above-mentioned gemstones, you can clean it yourself. Wash it with warm water and a neutral-cleaning pH agent, then gently scrub it with a soft-bristled toothbrush. Rinse it with warm water again and finally wipe it clean with a soft, clean cloth, chamois, or microfiber cloth.
If your jewellery doesn't have the above-mentioned gemstones, you can clean it yourself. Wash it with warm water and a neutral-cleaning pH agent, then gently scrub it with a soft-bristled toothbrush. Rinse it with warm water again and finally wipe it clean with a soft, clean cloth, chamois, or microfiber cloth.
Storage
Please store each piece in a fabric-lined case for jewelry, separate from other pieces to prevent it from being knocked or scratched. Diamonds are the most sparkling and hardest of all minerals, which means that they can scratch other softer materials. Therefore, we advise you to store any creations set with diamonds separately.
Preventive care is crucial. Avoid bumps, as even the hardest gemstones can wear down or crack with repeated impacts or shocks.Regularly check the prongs and clasps to ensure the setting is secure.
Preventive care is crucial. Avoid bumps, as even the hardest gemstones can wear down or crack with repeated impacts or shocks.Regularly check the prongs and clasps to ensure the setting is secure.
Product Care
Your jewelry pieces are precious and beloved, and they require regular and careful maintenance to keep them shiny and looking brand-new. Follow the instructions below to properly care for your pieces.
Daily Wear
Your jewelry creation is delicate and thus requires special care and attention.
To prevent damage to your piece, we recommend avoiding exposure to fragrance, soap, chemicals or cosmetics, as these could affect its color and form. It is best to wait until fragrances and cosmetics have dried completely before wearing your jewelry. It is important not to expose your creation to water (fresh, chlorinated or salt) or to high temperatures (such as prolonged sun exposure). We generally recommend that you do not wear your jewelry when performing certain activities (sports, gardening, etc.) to prevent it from being knocked or from coming into contact with harmful substances.
To prevent damage to your piece, we recommend avoiding exposure to fragrance, soap, chemicals or cosmetics, as these could affect its color and form. It is best to wait until fragrances and cosmetics have dried completely before wearing your jewelry. It is important not to expose your creation to water (fresh, chlorinated or salt) or to high temperatures (such as prolonged sun exposure). We generally recommend that you do not wear your jewelry when performing certain activities (sports, gardening, etc.) to prevent it from being knocked or from coming into contact with harmful substances.
Cleaning
If your jewelry features gemstones like emeralds, conch pearls, pearls, lapis lazuli, malachite, etc., please have it professionally cleaned at one of our boutiques. You're welcome to visit a Hehe High Jewelry Boutique to enjoy our professional jewellery renewal and maintenance services. All of our products are eligible for free maintenance.
If your jewellery doesn't have the above-mentioned gemstones, you can clean it yourself. Wash it with warm water and a neutral-cleaning pH agent, then gently scrub it with a soft-bristled toothbrush. Rinse it with warm water again and finally wipe it clean with a soft, clean cloth, chamois, or microfiber cloth.
If your jewellery doesn't have the above-mentioned gemstones, you can clean it yourself. Wash it with warm water and a neutral-cleaning pH agent, then gently scrub it with a soft-bristled toothbrush. Rinse it with warm water again and finally wipe it clean with a soft, clean cloth, chamois, or microfiber cloth.
Storage
Please store each piece in a fabric-lined case for jewelry, separate from other pieces to prevent it from being knocked or scratched. Diamonds are the most sparkling and hardest of all minerals, which means that they can scratch other softer materials. Therefore, we advise you to store any creations set with diamonds separately.
Preventive care is crucial. Avoid bumps, as even the hardest gemstones can wear down or crack with repeated impacts or shocks.Regularly check the prongs and clasps to ensure the setting is secure.
Preventive care is crucial. Avoid bumps, as even the hardest gemstones can wear down or crack with repeated impacts or shocks.Regularly check the prongs and clasps to ensure the setting is secure.
